Privacy Policy

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This policy describes how we handle your personal data when you use our website or contact us about our porcelain teacup display racks and related products. We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for your personal data is the operator of this website, located at 124 Cheetham Hill Rd, Manchester M8 8PZ, United Kingdom. You can reach us via our contact page.

Data We Collect

When you send an enquiry via our contact form we receive the name, email address and message you provide. We use this only to respond to your enquiry and do not add you to any marketing list unless you have agreed to that separately.

Legal Basis and How We Use Your Data

We process your data on the basis of your consent (when you submit the form) and for our legitimate interest in responding to enquiries and keeping records. Your data is used solely to process and answer your requests. We do not sell or share your personal information with third parties for their marketing. We do not use your data for automated decision-making or profiling.

Retention

We retain enquiry data for as long as needed to deal with your request and for a reasonable period thereafter for record-keeping (typically up to three years), unless a longer period is required by law.

Cookies

We may use cookies to improve site functionality and analyse usage. For more detail see our Cookies Policy.

Advertising

We do not use your personal data to target you with advertising. If you reach us via an online advertisement (e.g. a search ad), we use your enquiry only to respond to you. We do not pass your contact details to third parties for their advertising.

Your Rights Under UK Law

You have the right to request access to the personal data we hold about you, to have it corrected if inaccurate, to request its deletion in certain circumstances, to restrict or object to processing, and to data portability where applicable. You may withdraw consent at any time where processing is based on consent. To exercise these rights, contact us using the details on our contact page.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk/make-a-complaint.

International Transfers

We store and process your data within the United Kingdom. If we ever need to transfer data outside the UK, we will ensure appropriate safeguards are in place as required by UK law.

Changes

We may update this policy from time to time. The current version is always available on this page.